Loyalty News

Comarch is pleased to announce that it has become a Gold Sponsor of the Loyalty World 2012 conference. The conference will take place on 5-6 of November in London, UK. The event is Europe’s largest customer engagement, experience and loyalty conference.

Comarch is pleased to announce that it is a sole sponsor of the Complimentary Airline Information Networking Cocktail Event held at the Hyatt Magnifcent Mile Hotel in downtown Chicago.

Comarch is the official sponsor of the Alliances, Joint Ventures and Partnerships conference organised by the Airline Business magazine. The event will take place on the 24th – 25th September in Istanbul.

Our new website, www.retail.comarch.com, presents all of our high-caliber IT solutions for the retail sector in one place. On the website you can learn about Comarch's retail solutions used by both Polish and foreign companies in the retail industry. Current and prospective clients will also be able to find out about ongoing undertakings and upcoming workshops and conferences.

Comarch Inc. and Azul Airlines, a Brazilian airline, are pleased to release the details regarding their successful partnership in the re-design of Azul’s frequent flyer program, Tudo Azul. Comarch revamped Azul’s loyalty program using Comarch Loyalty Management for Airlines 4.1. This marks another successful implementation of the revenue-based FFP system for Comarch, after delivering a similar system for JetBlue. Comarch and Azul worked hand-in-hand to ensure a smooth transfer of all existing functionalities into the renewed system, while simultaneously adding new capabilities. The transition will allow Azul to better manage the system, monitor program performance, generate complex reports and analytics and effortlessly manage the content of the Member Web Portal via CMS. All these components will allow for seamless management of Tudo Azul and detailed analysis of the data collected through the program, in order to enrich customer experiences, which in the long run boosts customer loyalty and satisfaction.

Comarch has released the beta version of Comarch Travel Assistant for Airlines, a mobile application developed to meet the needs of airline passengers. The product offers full interaction with an airline along every phase of a journey and offers most features of an airline website.

After having introduced the OMV SMILE & DRIVE loyalty system in the Czech Republic at the end of 2010, OMV – an integrated, international oil and gas company – has also provided its sites in Slovakia with the loyalty program since the end of 2011. OMV SMILE & DRIVE is based on the Loyalty Management platform of Comarch, a CRM solution focused on customer loyalty which presents comprehensive information and functions for optimally managing the loyalty program.

Since the early childhood of aviation, airports have been sole brokers between air carriers and airline clients. However, today’s emergence of regional airports and the consolidation of airline groups have resulted in the competition between airports in the battle for air carriers.

Comarch became partner of the Maximising Customer Loyalty & Profitability conference, which will be held between the 21th-24th of May 2012 in Radisson Blu Hotel, Berlin, Germany. Visit Telecoms IQ’s 2nd Maximising Customer Loyalty & Profitability conference and learn how to develop profitable customer loyalty programmes and establish strategies to increase the value of your customers.

Raconteur's report on 'Customer Loyalty' for Wednesday's edition of The Times among many others article concerning successful loyalty and marketing programmes and strategies also included an article about Comarch, a provider of IT solutions, which was founded in 1993 in Cracow, Poland. Comarch has launched a UK subsidiary as part of the software group's global expansion programme.

Comarch Inc, the Chicago based subsidiary of a European forerunner in the IT solution provider industry, stands behind the successful re-launch of Enterprise Plus; the newly redesigned loyalty program of Enterprise Rent-A-Car. The updated loyalty program was implemented by Comarch using Comarch Loyalty Management (CLM) – a product that offers a complex suite of loyalty marketing tools.

Comarch is a proud sponsor of the FFP Spring Event at the Freddie Awards, April 25-27 in Renaissance Hotel, New York.

Comarch has released new version of Comarch Loyalty Management for Airlines, its flagship product for air carriers. The version 4.1. inhibits new functionalities and developments that improve efficiency and economics of FFP.

Comarch has broadened the offer to the airline industry. In addition to well-known products powering CRM and Marketing strategies of air carriers, the company offers now Enterprise Content Management solutions as well as new lines of IT Infrastructure systems and services.

Visit Berlin, a city with modern architecture and hundreds of types of beer, and join us at the Loyalty 2012 conference organized by Airline Business and Global Flight. Book your stay at Germany’s capital between February the 27th and 29th, 2012, and attend one of the world’s largest panel discussions of FFP managers and program partners along the value chain. A place where debates will be focused on true loyalty issues rather than distracted by other topics – all of that guaranteed by the reputable brand of this loyalty event.

Comarch became the Sponsor of the 3rd Russia Customer Loyalty Summit, which will be held on 30th November - 1st December 2011 in Moscow. This is the leading loyalty conference for marketing professionals on the Russian market. The 2 day of this strategic event will feature the most experienced and famous loyalty experts from leading retail and FMCG companies from Russia and around the world, who will share their experience on the effectiveness of programmes and modern channels.