Loyalty Marketing Cloud Release Note Applies to Version LMC 1.16

We are excited to inform you that Comarch Loyalty Marketing Cloud, our end-to-end platform for building and managing immersive loyalty programs & marketing campaigns, has just received an update! They are configurable across different system areas. Please check the product Reference Book for the details.

Closing Account from Mobile App

Your Members gain a new way to close their account. Starting with the latest version of our mobile app, they can do it on their own directly through the app’s interface, without the necessity to contact the program operator. You can select which channels (App + Customer Care or Customer Care only) are available. 

Reward Image Upload

An option to import rewards images to catalog in bulk. Available using an Excel file, sFTP, and Data Hub or standard LMC Reward import file.

Changes in the API

We have added points expiration forecast to B2B API. Also, to allow for better tracing of POS activities, CashierID is now available in our gateway. It shows up in transactions details as well as a number of reports. 

Phone Number and Phone Number Prefix

Throughout the ecosystem we have validation changes in this area. Both have to be set as mandatory or the default prefix must be used. This is required to send communication properly.

Don't Forget

We kindly remind you that LMC supports up to four versions of our robust API. The recommended API version is API v2. Please make sure you upgrade the below mentioned API versions (if currently used), as they won't be supported and some of your loyalty program processes may not work properly:

·      API V1.5 - Tue, 01 Nov 2022, 00:00:01 GMT