The changing face of the loyalty program [VIDEO]

In this episode of our #loyaltyexpertsvoice video series, Sidney Dunn, Comarch’s Loyalty Consulting Director for Americas, talks about the on-going COVID-19 pandemic and its impact on loyalty programs. Not only does he discuss why customers were forced to change their shopping habits, but he also explains how loyalty programs helped some companies broaden their customer base, despite the circumstances. Stay tuned for more content!