Omnichannel loyalty as a new standard [VIDEO]
- Published
- 3 min reading
In the latest episode of the #loyaltyexpertsvoice series, Alexandra Sliwinski, one of our top loyalty consultants at Comarch, explains omnichannel loyalty and why it is becoming a new standard worldwide. She also talks about using data to understand consumer behavior better, as well as developing smooth customer journeys across multiple channels to drive loyalty more effectively.