Latest posts

Just because you have all the tools needed to build a unique, truly immersive customer experience doesn’t mean you will create one yourself. You see, that loyalty platform you bought (or intend to buy) is your typewriter – it doesn’t work on its own.

Build customer loyalty and reinforce positive behavior and habits that will turn your loyalty members into brand advocates. These 8 tips and tricks will revolutionize your customer experience.

The industry podcast for marketing professionals hosted by Paula Thomas is the source of knowledge about the latest trends, challenges, and solutions in building customer engagement and brand loyalty.

Due to differences in ecommerce vs traditional loyalty programs, different strategies and features must be implemented to take advantage of the ecommerce business model and ensure success and a strong ROI.

Customer Experience Management (CXM), is a system used by businesses to monitor, manage, and respond to all customer interactions. This system helps you go beyond your customers' expectations, leading to increased customer loyalty, satisfaction, advocacy, and sales.

See what gamification progress bars are, and how your loyalty program can benefit from them.

Listen to hear specific insights on the evolution of coalition loyalty programs, as well as the growth and direction that loyalty initiatives are developing in the banking sector worldwide - a global perspective across some of our industry’s key sectors.

Let's make something clear right out of the gate – today's consumers hate ads. 

Comarch recently co-hosted a webinar on how to build a successful customer experience strategy, which featured marketing professionals from Ford, The Wise Marketer, and Politecnico De Milano.