Renault Poland and Comarch have signed another contract for the providing of IT services
Since 2000, the network of Authorized Partners of Renault Poland have been benefiting from IT infrastructure outsourcing provided by Comarch. Another contract has been signed in this long-term cooperation, which includes licensees in Poland and abroad.
- Positive cooperation, professionalism and the suitability of the IT services to the requirements and development of the business produced another contract, which includes licensees in Poland and the Baltic countries. The contract provides for IT services including various business process, such as hosting of the Dealer Management System (which is a major, comprehensive system for Renault dealership business management), end-user support, support for communication processes as well as data security - says Paweł Szymanski, Director of the Center for IT Integration, Consulting and Outsourcing, Comarch.
- Another agreement with Comarch will further optimize the costs of operating IT infrastructure. This is very good news for licensees of Renault, who are the main beneficiary of this contract. Provision of their IT outsourcing services on the SLA levels specified ensures reliability and stability of customer service (through reliable access to the Dealer Management System) as well as investment protection (through the use of scalable systems, which will develop together with the company) - says Andrzej Szczepański, Director of Information Technology, Renault Poland Sp. z o. o.
Renault is present in 118 countries, employing over 120,000 people, and already has a 110-year history. The Group consists of three brands: Renault, Dacia and Renault Samsung Motors. For over 10 years it has been operating within the Renault-Nissan alliance.
Comarch provides services related to outsourcing of IT infrastructure for several clients in Poland and abroad. Within these projects Comarch realizes work related to service, maintenance and administration of server and network infrastructure and support for client end-users. There are15 typical outsourcing projects, taking place on-site or remotely based on the customer's infrastructure. In addition to the projects which are implemented, projects are also hosted in the Comarch Data Center.