Comarch Security | High-quality Security Measures ✔️ Comarch

Physical Security

Building construction: Comarch Data Centers are designed and built exclusively to house IT infrastructure. All internal and external features are constructed with high-quality materials. Building and design characteristics have been optimized to minimize the risks associated with natural hazards (e.g. flooding, storms or fire) or terrorist attacks. All water pipes are protected with a drip-tray and equipped with a leak detection system which is linked to the building management system (BMS).
Security measures: The multi-level infrastructure of our DC facilities’ physical protection involves gas fire-extinguishing, CCTV, security alarms and access control systems. It is based on personal identification proximity cards and security locks. There are dedicated security zones (e.g. fencing, separated racks and cabinets) in each data center. Every room is equipped with security alarm systems that include intrusion and motion detectors.
Limited access: Access to Comarch Data Center facilities is secured through a badge key system and is restricted to authorized employees. Access for third parties and visitors may be granted only through a formally documented process. Badge access within each Comarch Data Center is limited only to specific areas which are required by the employee’s job functions. The entrance door and server rooms are monitored continuously with CCTV and movement sensors.
24/7/365 monitoring: On-site security personnel monitor Comarch Data Center facilities 24/7/365 using indoor and outdoor video surveillance. Video recordings are stored for further forensic examination.
Power supply: Each Comarch Data Center is supplied with energy via two redundant external lines. Backup power supply is provided by UPS (uninterruptible power supply) systems and diesel generators. The UPS systems and diesel generators are designed to be fully redundant.
Air conditioning: Comarch Data Centers are equipped with reliable HVAC systems to guarantee desired operational conditions for IT infrastructure.
Fire protection: Comarch Data Centers are equipped with multi-zoned fire suppression systems based on neutral gas. They activate only when a sprinkler head reaches a predefined temperature, or if two or more devices trigger alarms in any zone.
Environmental monitoring: For systems hosted at Comarch Data Center, we have implemented a comprehensive monitoring processes supported by a dedicated solution - Comarch Monitoring System. The main purpose of Comarch Data Center monitoring is to trigger alerts about incidents that have or may have occurred on hosted systems. Additional monitoring features include reporting against SLA requirements, trend analysis included in capacity management, and intelligent monitoring (the monitoring system automatically performs limited service actions).

PN-N-18001:2004
PN-N-18001:2004 Occupational Health and Safety Management System
PN-EN ISO 9001:2009
PN-EN ISO 9001:2009 Integrated Quality Management System
PN-EN ISO 14001:2005
PN-EN ISO 14001:2005 Environmental Management System
PN-ISO/IEC 27001:2014-2
PN-ISO/IEC 27001:2014-2 Information Security Management Systems
PN-EN ISO 9001:2009
PN-EN ISO 9001:2009 Quality Management Systems
Internal Control System
Internal Control System (WSK) in conformance with Criteria of WSK
GDPR
General Data Protection Regulation
PCI DSS
PCI DSS Payment Card Industry Data Security Standard (selected projects)
ISAE3402 (SAS-70)
ISAE3402 (SAS-70) International Standard on Assurance Engagements (selected projects)
AQAP 2110:2016
Certificate of Management System - AQAP 2110:2016
AQAP 2210:2015
Certificate of Management System - AQAP 2210:2015
HDS certificate (Comarch Data Center Lille)
HDS Certificate Comarch S.A.S.
Integrated Management System
Certificate of Integrated Management System
Export Control System
Certificate of Management System - Export Control System
Energy Management System
Certificate of Energy Management System

Comarch Data Center Parameters

Parameter	Comarch Data Center Lille	Comarch Data Center Krakow SSE6	Comarch Data Center Krakow SSE2	Comarch Data Center Dresden	Comarch Data Center Warsaw
Data center tier	Tier 3+	Tier 3+	Tier 3	Tier 3+	Tier 2
Server room space	600 m2	3x 100 m2	600 m2	300 m2	90 m2
Number of rack cabinets	300	110	120	60
Raised floor load capacity	15 kN / m2	15 kN / m2	15 kN / m2	15 kN / m2	15 kN / m2
Maximum load of a single rack cabinet	10 kW	10 kW	8 kW	10 kW	8 kW
Current server room load	50 kW	150 kW	500 kW	300 kW	80 kW
Power generators	2x 1600 kVA	3x 1200 kVA	2x 650 kVA, 1x 930 kVA	1x 1200 kVA	1 x 350 kVA
Fire protection system	Inergen IG55	FM200	Inergen	FM200	FM200
Number of UPS	6x 300 kVA	2x 1000 kVA	5x 300 kVA	2x 300 kVA	300 kVA
UPS capacity	15 min	15 min	20 min	15 min	15 min
UPS redundancy	2(N+1)	2(N+1)	N+1	N+1	N+1
The air temperature at the inlet to the rack	Up to 26 degree Celsius, separated cold and hot zones	Up to 26 degrees Celsius, separated cold and hot zones	Up to 26 degrees Celsius, separated cold and hot zones	Up to 26 degrees Celsius, separated cold and hot zones	Up to 26 degrees Celsius, separated cold and hot zones
Humidity in the server room	40-60% - in accordance with ASHRAE	40-60%	40-60%	40-60%	40-60%
Physical security	Round the clock	Round the clock	Round the clock	Round the clock	Round the clock
Access control	Proximity cards	Proximity cards	Proximity cards	Proximity cards	Proximity cards