Business to consumer (B2C) and business to business (B2B) present different challenges to communications service providers (CPSs). Many of the services are the same in both domains, but there are also marked differences between the operations in each one of them. These, in turn, have led to differences between the BSSs and OSSs that support them. New software technologies and faster hardware are opening the possibility of using the same OSS and BSS systems for both B2B and B2C operations, creating a truly universal BSS/OSS architecture. But what is the best path for a CSP to take? Download our white paper and discover how to increase service innovation in B2B and B2C sectors.
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