CASE STUDY: Implementation of Comarch NG Service Assurance

MTS (Mobile TeleSystems OJSC)

Implementation of Comarch NG Service Assurance

Customer perception of service quality is a key issue for operators to address, ensuring that all variables which influence it are prioritized. However, this is only possible by changing the approach to network management. MTS decided to face this challenge with a structured transformation.

When MTS decided to start OSS transformation, their network monitoring was distributed over eight macro-regions. The network management processes and procedures were established centrally, but implementations were specified regionally specifications. This huge OSS landscape was not completely standardized, therefore it was difficult to maintain all the systems and the network. The situation pushed MTS to make some radical changes.

Fill in the form below

Download the Case Study for free.

 

Based on this consent your personal data will be processed by companies of the Comarch Group to send you a newsletter. You can withdraw your consent at any time, but remember that this will not affect the lawfulness of data processing based on the consent before its withdrawal. Your consent is being requested primarily under the personal data protection regulations. By giving this consent, you agree to receive – via the email– unsolicited commercial and direct marketing communications contained in our newsletter. Learn more about the processing of personal data by the Comarch Group companies.
Your consent is being requested under the regulations governing the distribution of unsolicited commercial communications and direct marketing by email to allow our representatives to contact you by an email message. In this case your personal data will be processed by companies of the Comarch Group based on their legitimate interests. Learn more about the processing of personal data by the Comarch Group companies.

By submitting this form, you give us access to your personal data. Read about: The processing of your data by companies of the Comarch Group and your rights as the data subject.