The Business Need
The implementation of Comarch Fault Management in Polska Telefonia Cyfrowa had solid business and technological justification. Over the past several years we have been witnessing a series of revolutionary changes related to the telecommunication market. Therefore, in order to counter constant pressure from competitors, the operator must quickly react to the situation on the market, while accommodating the rapid growth of the company itself. Taking all this into account, a unified, fully scalable and configurable fault management and service monitoring solution, seamlessly integrating with existing systems, is one of the crucial keys to the company’s success.
PTC required an easily configurable and extendable solution acting as an “umbrella” over a series of already implemented proprietary management systems. At the time of the project’s kick-off, PTC’s network consisted of more than 15 000 network elements of over 30 different types from different vendors. Consequently, these elements were managed by a number of separate, vendor-specific applications. The main aim here was to unify and simplify the management process by providing a common interface to handle all devices and to correlate and subsequently present data (events) gathered by the existing systems in one consistent view. This, however, required synchronization with existing external systems and data bases. Therefore the solution had to include a number of specific data adapters, most of which needed to be created from scratch based on the analysis of the proprietary protocols employed.
