Heat Generating Companies

Benfits

• 

  In addition, the centralized investment service with the aid of the project-execution module provides better monitoring of project implementation and better management of project documentation. The IT system has an inbuilt Management Informing function that reports events that could be critical from the management perspective by sending emails to the personnel concerned. This ability to react rapidly to crisis situations means that unpredictable costs can be minimized. In terms of Customer Relations Management (CRM) the system offers functionality for customer data management, keeping records of customer-company contact, and keeping records of complaints and correspondence – all of which means that the customer notices and experiences a clear improvement in service standards.

• 

  In terms of data-analysis and reporting the product for heat-generating companies is BI (Business Intelligence), which contains data warehousing, the Controlling module and the Comarch GenRap reporting tool, which is regarded by the German organization Initiative Mittelstand as the most innovative application in the category of reporting tools for Small and Medium Enterprises. By using the ‘drag ‘n drop’ principle familiar from the Word text editor, the application enables reports to be prepared without a knowledge of SQL. A supplementary offer to Heat-generation companies is Comarch Workflow, which is a part of the Comarch Documents&Workflow Management product. This streamlines information flow within the company and makes losing or mislaying documents less likely.