The COVID-19 pandemic has raised health awareness and changed the approach to risk. This will certainly translate into an increase in sales of health policies and life insurance policies. A competitive advantage may be the enrichment of the offer with additional services. More and more insurance companies are taking advantage of the opportunities offered by telemedicine. The service of medical tele-advice added to the policy is almost a standard, but the available technologies and tools allow for much greater possibilities. What are they?