Managing contacts in debt collection cases within Comarch Debt Management

The Comarch Debt Management System efficiently supports recovery of liabilities through maintaining many channels of contact with the debtor – telephone, correspondence, text message, e-mail and meetings. Most processes are automated and can be adjusted to specific debtor groups or the specificity of a  product or liability.

All activities involving contact with the debtor (a reminder sent by post, a  phone conversation, a promise of the debtor) including detailed data, results, related documents and the next planned follow-up are registered in the system. Thanks to this solution, it is possible to view the full history of contact with the debtor and any other people involved in the case at any stage of the debt collection process.

Learn more:
Comarch Debt Management – IT system for insurance liabilities collection