During the project implementation, Prudential kept developing their commission policy, therefore Comarch’s team had to respond quickly to numerous changes being made, including the introduction of complex mechanisms governing deferred commissions.
Later on, the main project was extended to a new distribution channel – bancassurance. Ultimately, the implemented solution was separated from Prudential’s core life insurance system, thus becoming standalone. The next step was to integrate the solution with the new core system – which was not a small task, but went deftly and smoothly.
Prudential now has one, coherent and fully configurable system for commission calculations, with agents directly accessing their commission and settlement data, and managers being able to verify the performance of their teams. Although the insurer is in a phase of continuous growth and the volume of data to be handled is constantly increasing, the solution does the job well and there are no performance problems.
The system ensures secure data access thanks to integration with Comarch Identity and Access Management system. Comarch Commission & Incentive is a fully and easily configurable system, no expert assistance is needed.
