Articles from Insurance

Comarch Digital Insurance has been operating at P&V since 2021. Comarch and P&V have joined the ambition to provide a solution, life insurance. Read the interview with Business Unit Director Tomasz Jędroszkowiak.

How to improve insurance customer service and experience in insurance companies? A few tips that we hope will prove useful.

According to Insurtech Insights, one of the main goals for insurers for 2023 will be to develop a fully automated and data-driven insurance underwriting process.

The increased risk of weather events related to climate change, higher mortality rate due to pandemics, new competitors and growing customer expectations are just some of the many reasons why digital transformation should start primarily in the area of claims handling process in insurance.

One of the tasks of product managers in insurance companies is often looking after a specific part of the product portfolio. This means a multitude of different tasks and goals, so it is impossible to imagine doing such a pile of work without a well-thought-out strategy and support of new technologies.

According to the latest Deloitte Digital report "Customer Service Excellence 2022," achieving personalized service is more important to customer satisfaction than the time needed to solve the problem.

It is extremely difficult to predict the future of life insurance and health insurance. The situation is always dynamic, especially as new circumstances keep appearing to alter the anticipated developments.

Do you use Artificial Intelligence in your company? Check how AI can improve processes in an insurance company!

There is no doubt that extreme weather events are becoming intense. At the same time, the connection between the insurance industry and climate change is tightening.