Digitization transforms a company’s activity by implementing digital technologies in all business processes. The purpose of such a change is to bring maximum profits through
Artificial intelligence (AI) is no longer science fiction, and has become widely implemented in business. Artificial intelligence may be applied practically, for example to recognize speech and writing, support customer profiling systems, use knowledge to resolve problems, or facilitate machine learning.
Comarch ERP systems learn you and your habits, matching your preferences and mode of work. The program automatically configures its interface in order to display frequently used options first, prompts typical proceeding paths, and helps your to access previously used documents quickly. It is all done so that you can carry out your work as quickly and easily as possible.
Machine learning learns your organization’s business processes. For instance - if an invoice is always generated after releasing products from a warehouse, the computer can do it automatically. Similarly, it can select a product delivery method based on product type, or it can suggest a change of payment form and date on the basis of previous customer behavior.
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Together with millennials, those 20 and 30-year-olds who are constantly strengthening their position on the job market, mobile trends will determine business reality. Your smartphone may be as efficient a work tool as a PC. Gain independence from time and geographical limitations and use mobile applications to manage your company whenever and from wherever you choose. Control all enterprise areas, from the HR department to service and sales representatives, your warehouse and manufacturing.
The more active your company is, the more hazards it faces. Unfortunately, losing data as a result of a cyber-attack or human error is not infrequent. Thanks to Comarch IBARD, your digitized data will always be available in the form of backup copies secured by the best defense mechanisms of the innovative and secure Comarch Data Centers in Poland, France, and Germany.
Comarch ERP software also guarantees full compliance with all binding regulations, such as SAF-T, split payment and GDPR. We follow all legislative developments and update our software regularly to help your company operate in harmony with the most recent regulations.
Secure data storage and synchronization - Comarch IBARD
Cloud technologies delivered by a reliable, verified provider guarantee their user convenient and secure access to data from any device at any time of the day. We provide our clients with access to hosting services and the use of software in the SaaS (software as a service - available via the Internet on our servers), PaaS (platform as a service) and XaaS (anything as a service) models
Today, managing sales and communication with customers online is as natural as running a physical store. Most of us shop online or at least search for information and compare offers on the Internet before finalizing a purchase offline.
To provide your customers with a complete, modern shopping experience, you need to make sure that all communication channels are integrated, following the concept of omnichannel - regardless of whether contact with your brand is made at a physical point of sale, on a mobile device, on a website, or even on video game consoles or smart TV.
E-commerce according to Comarch
Comprehensive retail solutions by Comarch
As a necessity in manufacturing companies, digitization may be achieved by the combination of manufacturing and the Internet. Its essential aspect is the practical implementation of the Industry 4.0 concept, which assumes the creation of intelligent factories in which machines, devices and IT systems communicate with one another, and where processes are constantly updated on the basis of large amounts of data. At Comarch, we address all challenges related to digitization in manufacturing.
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Ask your computer directly about the most important issues in your company, using written or spoken input, and get an immediate response. The system will tell you how much you earned today, which product sells best, and which orders are priority for completion. You may give it instructions, and it will follow them without hesitation.
Your virtual assistant constantly learns. On the basis of each conversation, it broadens its knowledge to give you more accurate answers in the future.
A study we conducted together with the IDC company indicates that as many as 43% of people in the European Union shop online. Simultaneously, around 50% of interactions with customer service will be made on the Internet in 2018. Digitization in retail, implemented in accordance with the omnichannel strategy, is an urgent necessity for all entrepreneurs who do not want to lose their competitive advantage.
Learn more about digitization in retail and business benefits for retailers
Augmented reality (AR) refers to applications combining the real world with images or sounds generated by a computer. The purpose of this technology is not only to entertain, but also to support business. Thanks to augmented reality, you may display detailed information or different versions of a specific product on your customer’s smartphone, remotely guide a warehouse operative, or perform simulated product loading.
While shopping in your online store, a customer will not have to imagine how a given piece of furniture would look in their home, or think about whether a suit will fit them. Thanks to AR, a customer may see all this with their own eyes - with no need to leave their home.