This Cookie Policy applies to the use of "cookies", system logs and other similar technologies and the processing of personal data using them, which are used as part of the websites of the Comarch Capital Group. The cookies policy is a supplement to the Information about the processing of personal data by the Comarch Group Companies.
The controller of personal data on the Comarch Capital Group websites is Comarch S.A. with headquarters in Kraków, Al. Jana Pawła II 39a, 31-864 Kraków, registered in the National Court Register under the number KRS 000005756. The controller have appointed Data Protection Officer with whom you can contact at: iod@comarch.pl.
Comarch Capital Group websites use so-called cookies.
A cookie is a small text file that the website you visit places on your computer. On each subsequent visit - using the same browser as before - this file is sent back to the website or service that created it. Cookies enable or improve the operation of the website and provide its owners certain information, which can then be used to personalize and improve the quality of service. Cookies work on two levels: they are either placed on the user's device directly by us or by our partners whose scripts we have installed on the website.
We divide cookies into:
Please be informed that our websites, apart from our own cookies, also use the so-called third party cookies placed through our website by our third party providers.
Detailed information on first-party and third-party cookies can be found in the tables below.
We also inform you that depending on the website you use, the type and number of cookies may vary.
Comarch Capital Group sites use the following types of cookies:
Necessary Cookies
They are necessary to ensure the proper functioning of our website, therefore they do not require your consent.
The purposes we pursue through the required cookies are described in point 3 (Purpose and legal basis) of the Cookie Policy.
| Cookie Provider | Cookie Name | Cookie Description | Data Collected | Duration of storage of the Data | first-party/ third-party |
| Alphabet Inc. | reCAPTCHA | This is a service provided by Alphabet Inc for Comarch that verifies if the data entered on a site is entered by a human or by an automated program. | IP address Click path Time spent on page Website visitor’s behaviour Browser language User selections entered Javascript objects Browser plug-ins | _ga - 2 years _gid - 24 hours _gat - 1 minute AMP_TOKEN - 30 seconds to 1 year _gac_<property-id> - 90 days | Third-party Privacy policy of Alphabet: |
| Comarch SA | dwld_hash | This is a hash generated by the Comarch Content Management System, used to mask download links after submitting the form in the Form module. Currently also associated with the Quiz and PriceCalculator modules (also based on the Form module). | Doesn’t collect the data. | 1 year | First party |
| Comarch SA | pdf-token | This is a hash generated by the Price Calculator module in the Comarch Content Management System, related to viewing PDF files. | Doesn’t collect the data. | 30 days | First party |
Analytical Cookies
With these cookies, we collect analytical data that helps us learn statistics about the use of our website and develop reports. As a result, we learn more about what should be modified and what content should be developed to make the site run more efficiently and better meet your personal needs. The purposes we pursue through the analytical cookies are described in point 3 (Purpose and legal basis) of the Cookie Policy.
| Cookie Provider | Cookie Name | Cookie Description | Data Collected | Duration of storage of the Data | first-party/ third-party |
Google Inc. | Google Analytics | This is a tool that measures website visitors statistics. | The total time a user spends on the website The time a user spends on each web page and in what order those web pages are visited What internal links were clicked (based on the URL of the next pageview) IP address The geographic location of the user What browser and operating system are being used Screen size and whether Flash or Java is installed | _ga - 2 years _gid - 24 hours _gat - 1 minute AMP_TOKEN - 30 seconds to 1 year _gac_<property-id> - 90 days | Third-party Google Inc., 1600 Amphitheatre Pkwy. Mountain View, CA 94043 |
| Comarch SA | Comarch Content Management System UTM | This is a mechanics that enables to track traffic on the website (traffic source, medium, campaign etc.). | Information about how the user got to the current web page: utm_source – source where the user came from (e.g. search engine) utm_medium – what type of traffic is it (from paid ads and campaigns; search engines or other external source; from inside of the website) http_referrer – the address of the web page from which the user came to the current web page. Detecting whether the user has visited the current web page before. | utm_tracker - 7 days utm_source - 1 day utm_campaign - 1 day utm_term - 1 day utm_content - 1 day http_referrer - 1 day | First-party |
| Hotjar | hotjar.com | This is a behavior analytics and user feedback service provided by Hotjar for Comarch that helps to understand the behavior of the website users and get their feedback through tools such as heatmaps, session recordings, and surveys. | Name of the user’s internet service provider The website from which the user visited the current website The parts of the website the user visited The date and duration of the visit Device type Operating system Screen resolution Language Country of location Web browser type IP address | _hjClosedSurveyInvites - 365 days _hjDonePolls - 365 days _hjMinimizedPolls - 365 days _hjShownFeedbackMessage - 365 days _hjid - 365 days _hjRecordingLastActivity - Session _hjTLDTest - Session _hjUserAttributesHash - Session _hjCachedUserAttributes - Session _hjLocalStorageTest - Under 100ms _hjIncludedInPageviewSample - 30 minutes _hjIncludedInSessionSample - 30 minutes _hjAbsoluteSessionInProgress - 30 Minutes | Third-party Privacy Policy of Hotjar: https://www.hotjar.com/legal/policies/privacy/ |
| Google Ireland Limited | Google Tag Manager | This is a tag management system for managing JavaScript and HTML tags used for tracking and analytics on websites. | Aggregated data about tag firing | Other than data in standard HTTP request logs, all of which is deleted within 14 days of being received, Google Tag Manager does not collect, retain, or share any information about visitors. | Third-party Privacy Policy of Google: https://policies.google.com/privacy |
| Google Inc | GoogleOptimize | System for testing different versions of websites. | IP address Browser type and settings
Device information
Information about the operating system | The collected data will be deleted as soon as it is no longer needed for processing purposes. Name of the cookie - the expiration time
_gaexp_rc – 10 seconds _opt_awcid - 24 hours _opt_awmid - 24 hours _opt_awgid - 24 ours _opt_awkid - 24 hours _opt_utmc- 24 hours _opt_expid - 10 hours | Third-party Privacy Policy of Google: |
| Microsoft Corporation | bing.com | This is a web search engine. | Browse history Device, connectivity, and configuration data (including IP address) Error reports and performance data Troubleshooting and technical support data Bot usage data | UET - 2 years | Third-party Privacy Policy of Microsoft: https://privacy.microsoft.com/en-us/privacystatement |
Social Media
These cookies come from our partners and allow us to share content from our website via external social media sites as well as display information from social media sites on our site, such as the videos from our profile. In addition, information obtained from these cookies may be used for advertising purposes on the particular social media platform that you use. Specific purposes we pursue through the social cookies are described in point 3 (Purpose and legal basis) of the Cookie Policy.
| Cookie Provider | Cookie Name | Cookie Description | Data Collected | Duration of storage of the Data | first-party/ third-party |
| LiveChat Inc., | LiveChat | This is a service provided by LiveChat Inc for Comarch, enabling live chat with our customer service department. | IP address Geolocation data Domain Browser type Operating system type | 30 days to 3 years | Third-party Privacy Policy of LiveChat: https://www.livechat.com/legal/privacy-policy/ |
| The Point We care about your customers Sp. z o.o. | czater.pl | This is a service provided by LiveChat Inc for Comarch, enabling live chat with our customer service department. | The URL from which the user/customer got to the page Whether the chat widget was last opened or closed Information about closing the notification next to the widget Information about the last used section Information about the width and height of the browser window Data used to recognize the client in the widget | Czater__4(..) - 1 year czater_teaser_shown - 1 year czater_first_refer - 1 year czater_open2 - 1 day czater_teaser-closed - 1 year czater__last-section 1 month czater_screenWidth - session czater_screenHeight - session czaterReferrer - 1 year first_enter_date - 2 years czater__owner - 1 year | Third-party Privacy Policy of The Point We care about your customers Sp. z o.o: |
| Google Ireland Limited | YouTube Video | This is a video player service provided by Google Ireland Limited for Comarch. | Referrer URL IP Address | PREF - 10 years from set/ update VISITOR_INFO1_LIVE - 8 months from set/update use_hitbox - At end of session YSC - At end of session | Third-party Privacy Policy of Google: https://policies.google.com/privacy |
| Vimeo Inc. | Vimeo Video | This is a video player service provided by Vimeo Inc. for Comarch. | IP address Browser type Operating system Basic device information The web page the user visited or search query they entered before reaching the website Other users’ activities | player - After 1 year vuid - After 2 years _abexps - After 1 year continuous_play_v3 - After 1 year _ga - After 2 years _gcl_au - After 3 months _fbp - After 3 months | Third-party Privacy Policy of Vimeo: https://vimeo.com/privacy |
| LinkedIn Ireland Unlimited | linkedin.com | This is a service provided by LinkedIn Ireland Unlimited for Comarch that tracks and analyzes the visitors behavior on the website. | Operating system information Device identifier ISP or mobile network provider IP Address Referrer URL Add-ons information Browser information | UserMatchHistory - 30 days li_sugr - 3 months BizographicsOptOut - 10 years _guid - 3 months li-oatml - 1 month li_fat_id - 1 month U - 3 months bcookie - 2 years lang- Session lidc - 1 day | Third-party Privacy Policy of LinkedIn: https://www.linkedin.com/legal/privacy-policy… |
| Twitter, Inc., | twitter.com | This is a service provided by Twitter Inc. for Comarch that integrates a Twitter user’s content into the website dynamically in a JavaScript application as well as integrates user interactions into the website owner’s applications. | IP address Browser type Operating system The referring web page Pages visited, location Mobile carrier Device information (including device and application IDs) Search terms (including those not submitted as queries) | ct0 - Persistent _twitter_sess - Session guest_id - 2 years personalization_id - 2 years external_reference - 7 days eu_cn - 1 year kdt - 2 years lang - Session remember_check_on - Never tfw_ex - 14 days | Third-party Privacy Policy of Twitter: https://twitter.com/en/privacy |
| Twitter, Inc. | t.co | This is a service provided by Twitter Inc. for Comarch, the purpose of which is to protect users from harmful activity. Thanks to it, it is possible to maintain the appropriate quality of the displayed content. | IP address Browser type Operating system The referring web page Pages visited, location Mobile carrier Device information Search terms | muc_ads - 729 days | Third-party Privacy Policy of Twitter: https://twitter.com/en/privacy |
| Facebook Ireland Ltd | This is a service provided by Facebook for Comarch in the field of personalizing content (including advertisements), measuring the effectiveness of advertisements, providing analytical data and ensuring a safer mode of use for the user. | IP address Geographical location Networks and connections Browser type Operating system Device information | fr - 3 months | Third-party Privacy Policy of Facebook: https://www.facebook.com/privacy/explanation/ | |
| Google Ireland Limited | Google Maps | This is a service provided by Google Ireland Limited for Comarch that allows scripts to generate static maps, find directions, convert addresses into geocode coordinates, and sample elevations. | IP address E-mail address Browser type and settings Device information Operating system information Preferences to view the maps | NID - 6 months | Third-party. Privacy Policy of Google: https://policies.google.com/privacy |
| LiveCall Software sp. z o.o | Livecall | This is a service provided by Livecall Software for Comarch that enables communication with website users via telephone calls. | E-mail address, phone number Computer IP address Tax Identification Number NIP or VAT number Place of business activity Data concerning the user collected by Google Analytics, Google AdWords, Crisp chat, Facebook Pixel Other data necessary for provision of services | livecall-account- <id> - 1 year | Third-party. |
| Issuu Inc | Issuu | This is a service provided by Issuu Inc for Comarch that enables the presentation of PDF documents in the form of flipbooks and social media posts. | IP address The type of the computer’s operating system The type of internet browser software Browser history Device information | CookieConsent - 1 year | Third-party |
| USA Inc | Spotify | This is a digital music, podcast, and video service provided by Spotify USA Inc. for Comarch. | IP address Browser type and settings Browser history Device information Location | sp_landing - 1 day | Privacy Policy of Spotify USA Inc: https://www.spotify.com/us/legal/privacy-policy/ |
Advertising
We also track what you browse and read about on our website to further tailor the ads that are shown to you. In this way, we and our partners primarily show you ads that match your interests and are related to your interactions with our site. The purposes we pursue through the advertising cookies are described in point 3 (Purpose and legal basis) of the Cookie Policy.
| Cookie Provider | Cookie Name | Cookie Description | Data Collected | Duration of storage of the Data | first-party/ third-party |
| Google Inc. | Google Marketing Platform (earlier as doubleclick.net) | This is an advertising and analytics platform for marketers (consisting of Display & Video 360, Campaign Manager, and Search Ads 360). | The total time a user spends on the website The time a user spends on each webpage and in what order those pages are visited What internal links were clicked (based on the URL of the next pageview) IP address The geographic location of the user What browser and operating system are being used Screen size and whether Flash or Java is installed The referring site | _ga - 2 yars | Third-party Privacy Policy of Google: https://policies.google.com/privacy |
| Twitter, Inc., | ads-twitter.com | This is an advertising service provided by Twitter Inc. for Comarch. | IP address Browser type Operating system The referring web page Pages visited, location Mobile carrier Device information (including device and application ids) Search terms (including those not submitted as queries | ct0 - Persistent _twitter_sess - Session guest_id - 2 years personalization_id - 2 years external_reference - 7 days eu_cn - 1 year kdt - 2 years lang - Session remember_check_on - Never tfw_ex - 14 days | Third-party. Privacy Policy of Twitter: https://twitter.com/en/privacy |
| Comarch SA | Mautic (marketing-comarch.pl/mtc.js) | This is an e-mail marketing automation system. | IP address Operating system Web browser version Name and surname, e-mail address, telephone number, company the user is linked to, branch, job position, country, consents to contact via phone and e-mails, other information made available by the user Other Comarch’s websites visited by the user and the amount of time spent there Information if e-mails received by the user were opened by them Downloaded information available via e-mail or on the ca websites created in comarch content management system, version 1.1 and newer | mautic_device_id - 1 year mautic_referer_id - session | First-party |
| Campaign Monitor Pty Ltd. | createsend1.com | This is an advertising and email campaign service provided by Campaign Monitor Pty Ltd. for Comarch. | IP address Device attributes (hardware model, operating system, web browser version, as well as unique device identifiers and characteristics) Connection information (name of the mobile operator or internet service provider, browser type, language and time zone, and mobile phone number) Device locations (internet protocol [ip] addresses and wi-fi information) Log data Dates and times of accessing the services Webpage views Activities and features are used of the services Crash logs, storage configuration settings Technical data relating to the user’s device(s) while accessing and using the services and the performance of the services in doing so | CM-Init-Visit - 1 year CM-PTB-Visit - 1 year CM-comm - 1 year CM-currency (string) 1 year CM-location-abbr (string) - 1 year CM-location-city (string) - 1 year CM-location-country (string) country name - 1 year CM-location-set (string) Region name - 1 year CM-location-state (string) - 1 year CM-location-timezone (string), Timezone - 1 year CM-location-zip (string), Postcode/Zip code - 1 year CM-location-check (string), Region name - 7 days CM-location-dv5 (encoded string) - 1 year _cdeTrkData - 1 year CM-location-eu and CM-location-gdpr - 1 year CM-location-status - 1 year cookie-accept - 1 year apex__payload - 30 days | Third-party Privacy Policy of Campaign Monitor: https://www.campaignmonitor.com/policies/#priv-section-2b |
| Amazon Europe Core SARL | Sizmek by Amazon | This is a service provided by Amazon Europe Core SARL for Comarch that allows to manage advertising content and monitor its effectiveness. | IP address The type of the computer’s operating system The type of internet browser software What web pages were viewed and at what time Device information | OT_{ID} - session OT2 - 3 months u2 - 3 months | Third-party. Privacy Policy of Sizmek by Amazon: https://sizmek.com/privacy-policy/ |
| HubSpot Inc. | Hubspot | This is an e-mail marketing automation system. | Total time spent by the user on the site The amount of time a user spends on each page and in what order those pages are visited IP address User geographic location The type of internet browser software The type of the computer’s operating system Device information | __hs_opt_out - 6 months __hs_do_not_track - 6 months __hs_initial_opt_- 7 days __hs_cookie_cat_pref- 6 months __hs_gpc_banner_dismiss - 180 days <id>_key - 14 days __hstc – 6 months Hubspotutk – 6 months __hssc - 30 minutes __hssrc - session | Third-party. Privacy Policy of HubSpot Inc.: |
We use cookies and other internet technologies for specific purposes, which can be grouped according to the type of cookies.
Purposes of Necessary Cookies:
Our website cannot function without these cookies, therefore they do not require users' consent. The processing of personal data from these cookies or similar technologies for the purposes indicated above is based on the legitimate interest of the Controller. We use other cookies only if users give us their consent. We do this for the purposes set out below.
Purposes of analytical cookies:
Purposes of social media cookies:
Purposes of advertising cookies:
When visiting GK Comarch websites, a banner with a message regarding the use of cookies is displayed. If you click "Accept all", it will mean that you accept all cookies that are placed on our website and confirm that you have read the information about cookies, the purposes of their use, and the situations in which the data collected for them are provided to our partners.
For necessery cookies, your consent is not required as these cookies ensure the security and proper functioning of our website.
You also have the option to manage cookies yourself. You can choose the extent to which we will use cookies through the "Settings" option available on the cookie banner displayed to you and express your consent to the cookies you selected in the next step or reject all cookies by selecting the "Reject all" option.
If you click on the "Reject All" button, only necessery cookies will be stored, which are necessary for the website to function; the use of such cookies does not require the consent of the user.
In addition, you can also change the cookie settings in your browser at any time, but because some cookies are necessary for the website to function, changing the browser settings may cause some services to work incorrectly and even prevent the use of the website. Information on how to configure cookie settings in sample browsers can be found here:
Each visit of a User visiting Comarch Capital Group websites is automatically registered in the server in the so-called system logs. Data saved in this way includes, among other things, date, time of the visit and the IP address. Data from the system logs are used only for purposes of server administration and for increasing the level of infrastructure security.
We also use other technologies and solutions on our websites to save and access information about the User's activities and preferences.
Local Storage - this is a form of data storage in the User's browser. Data stored in Local Storage has no "expiry date" after which it would be deleted. In addition, the limitations on the volume of information are smaller. These features make Local Storage better than cookies for storing certain settings.
Session Storage – is a technology very similar to Local Storage, but the data has a specific validity period. For a given domain, they are available only until the tab or browser window is closed.
Pixel - allows you to collect analytical data on the User's behavior on websites in which it is placed. Pixel allows you to record both the fact of visiting the website and performing certain actions (e.g. adding a product to the basket, sending a form, etc.). Pixel may send the collected information to a third party, i.e. a code provider.
This Cookie Policy may be subject to periodic changes deemed necessary by Comarch S.A. Its change is associated with a change in the update date. The changed Cookie Policy will apply to users and the data provided by them starting from the date of update.
The current version of the Cookies Policy has been adopted and is valid from 24th July 2023.
We encourage users to regularly check the Cookie Policy for information on how we use cookies.